top of page

Store Terms + Policies

Terms + Conditions of purchase

1. Research Purposes Only

All products supplied by Quantum Peptides are sold strictly for research purposes only. Unless expressly stated otherwise, products are not intended for human consumption, therapeutic use, self-administration, diagnosis, treatment or prevention of any disease or medical condition.

Purchasing a product from Quantum Peptides does not constitute medical advice or a recommendation regarding its use.

​

2. Purchaser Responsibility

By purchasing from Quantum Peptides, you acknowledge that you accept full responsibility for the purchase, possession, handling, storage and use of the products supplied.

It is the purchaser's responsibility to ensure that products are handled and stored appropriately and used only for lawful and appropriate research purposes. Quantum Peptides is not responsible for loss, damage, deterioration, contamination or other consequences arising from improper storage, handling or use after the product has been supplied.

​

3. Appropriate Knowledge and Handling

The purchaser is responsible for ensuring they possess the appropriate knowledge, facilities, equipment and procedures required to safely handle and store the products purchased.

Products should be handled in accordance with applicable laboratory practices and any storage or handling information provided with the product.

​

4. Prohibited Use

Products purchased from Quantum Peptides must not be used for any purpose contrary to their stated research-use designation or in violation of applicable Australian laws or regulations.

Quantum Peptides reserves the right to refuse or cancel an order where we reasonably believe a product may be purchased or used for an unlawful or inappropriate purpose.

​

5. Assumption of Responsibility

By completing a purchase, the purchaser acknowledges that they are independently responsible for determining the suitability of a product for their intended research application.

To the maximum extent permitted by law, Quantum Peptides accepts no responsibility for injury, loss, damage, expense or other consequences resulting from the purchaser's misuse, improper handling, improper storage, unauthorised use or use contrary to the product's stated purpose.

​

6. Product Information

We make reasonable efforts to ensure product descriptions, specifications and other information displayed on our website are accurate. Information provided by Quantum Peptides is supplied for general product and research information and should not be interpreted as medical or therapeutic advice.

Where available, Certificates of Analysis (COAs) may be provided to give customers information regarding the testing and specifications of particular products.

​

7. Storage

The purchaser assumes responsibility for the appropriate storage of products following delivery. Quantum Peptides cannot guarantee product integrity where products have been stored, handled or maintained contrary to the recommended conditions.

​

8. Orders and Payment

Orders are subject to acceptance and product availability. Quantum Peptides reserves the right to refuse or cancel an order where reasonably necessary, including in cases of pricing errors, suspected fraud, payment issues or concerns regarding the intended use of a product.

​

9. Shipping and Delivery

Customers are responsible for providing accurate delivery information when placing an order. Quantum Peptides is not responsible for delays or delivery issues caused by incorrect information supplied by the customer or circumstances outside our reasonable control.

Any specific shipping, replacement or returns policies published on our website also apply to purchases.

​

10. Limitation of Liability

To the maximum extent permitted by law, Quantum Peptides will not be liable for loss or damage resulting from improper, unintended, unauthorised or unlawful use, handling or storage of its products.

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited, including applicable rights under the Australian Consumer Law.

​

11. Compliance With Laws

The purchaser is responsible for ensuring that their purchase, possession and intended research use of any product complies with all laws and regulations applicable to them.

​

12. Agreement to These Terms

By placing an order through the Quantum Peptides website, you confirm that you have read, understood and agreed to these Terms and Conditions, including that:

  • the products are supplied for research purposes only;

  • you accept responsibility for their lawful use, handling and storage;

  • you will not use the products contrary to their stated research designation; and

  • you accept the limitations of liability contained in these Terms to the extent permitted by law.

​

13. Changes to These Terms

Quantum Peptides may update these Terms and Conditions from time to time. The Terms applicable to an order are those published on our website at the time the order is placed.

​

14. Governing Law

These Terms and Conditions are governed by the laws of the Australian state or territory applicable to Quantum Peptides and the purchaser, together with applicable Commonwealth legislation.

Shipping + Returns

Shipping

Quantum Peptides ships orders Australia-wide. We aim to process and dispatch orders as quickly as possible.

  • Orders placed before 3:00 PM on a business day will be shipped the same day.

  • Orders placed after 3:00 PM will be shipped the following business day.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Delivery times may vary depending on your location and the shipping provider.

  • Tracking information will be provided once your order has been dispatched.

 

Quantum Peptides is not responsible for courier or postal delays outside of our reasonable control.

​

Returns

Due to the nature of our products, we generally cannot accept returns for change of mind.

If your order arrives damaged, incorrect or with an issue, please contact us as soon as possible with your order number and photos where applicable. We will review the issue and arrange an appropriate solution.

​

Please do not return any products without contacting us first.

Privacy Policy

Quantum Peptides respects your privacy and is committed to protecting the personal information you provide to us.

​

Information We Collect

When you place an order, contact us or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details and other information necessary to provide our services.

Payment information is processed securely through our payment providers. Quantum Peptides does not directly store your complete credit or debit card details.

​

How We Use Your Information

We may use your information to:

  • Process, fulfil and deliver your orders.

  • Send order confirmations and shipping updates.

  • Respond to enquiries and provide customer support.

  • Maintain business and transaction records.

  • Improve our website and services.

  • Send marketing communications where you have agreed to receive them.

 

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our business, such as website, payment, shipping and delivery providers, or where required by law.

​

Cookies

Our website may use cookies and similar technologies to help the website function, understand how it is used and improve your experience.

 

Your Privacy

You may contact us if you have questions about your personal information or would like to request access to or correction of information we hold about you.

Payment Methods

Credit / Debit Cards - Powered by Stripe

Apple Pay

bottom of page